Food and Health Communications, Inc. Billing Policies for Premium Memberships and FAQs

Who Is This Membership For?

Our membership is ideal for anyone who teaches, shares, or promotes healthy living. It’s designed for teachers, health educators, doctors’ offices, nurses, dietitians, family and consumer science instructors, culinary educators, personal trainers, and other health professionals. It’s also perfect for outpatient counseling, in-service training, foodservice programs, school foodservice teams, and wellness initiatives. Even individual consumers who want trusted, evidence-based resources will benefit. Whether you work in education, healthcare, or foodservice—or want to inspire healthy habits—this membership gives you the tools to succeed. 

Payments and receipts

  • All accounts are set up on a prepaid basis. They are not activated until payment is received.

  • Pay by selecting a member choice here: https://foodandhealth.com/join-or-renew-now/

  • Billing period is annual with an auto-renewal - cancel at any time and receive a pro-rated refund for unused upcoming months.

  • If you cancel your subscription in your account, the subscription won’t renew, but will continue until it is complete.

  • Memberships are based on availability, not usage. The time used that has already passed is not refundable. You may cancel anytime and email us a refund for unused months.

  • All auto-renewal products are automatically charged. You will receive a notice before your subscription runs out, and you can cancel at any time; the auto-renewal will be stopped. Log in with the link at the top right, and then click Member Menu at the top right. Then click Your Account and then click the 'View or cancel plans' link under 'Billing' - it is very easy and intuitive.

  • Receipts are emailed immediately; all members can access their receipts in the “Your Account” link in the Member Menu at the top right of the page.

FAQs:

What if I had an account on the old system?

All of the time from the old system, as well as the autopayments, remain up to date. You don’t ever lose any time. We apply all of the paid time to your new account. If your subscription lapses, take out a new plan to renew. Use the code WOW20 to get your old pricing back.

How do I mail a check?

There is a link for a form to pay by check.

Can I change plans?

·      Yes. Click the 'Join new plan' or 'Change plan' button under the 'Plans' section in your member menu.

What’s the Difference Between Free and Premium Content?

Free content provides a small preview of our resources. Premium membership unlocks the entire library—thousands of exclusive articles, handouts, recipes, and tools available only to members —plus they get to distribute it to patients, clients, employees, and students.

Each month, paid members receive fresh premium content, including:

  • A members-only newsletter with articles, recipes, handouts, and research.

  • A customizable white-label newsletter.

Professional and Gold members also receive a license to copy and distribute our content while their membership is active—perfect for classes, counseling, newsletters, and wellness programs. Professional Members receive access to a handout library, while Gold Members receive the handouts and PowerPoint libraries.

Free and read-only materials may not be distributed to more than 15 people without written permission. To request permission, click Contact under our About link. To see all memberships click here.

What if I want a handout and cannot find it?

  • Contact us, and we will help you find the needed material or add it to our request list.

If I renew early, do I lose days?

  • No. If you renew early, you will keep all the days you have, plus all the days you purchase, in your renewal.